Complimentary Sessions

These Terms and Conditions ("Terms") apply to all sessions provided free of charge by Series One Studios ("we", "us", "our", "the Studio"), however that session has been offered or awarded. By attending a session, you ("the Client") agree to be bound by these Terms.

The Session

1.1 Complimentary sessions are provided free of charge. No fee is payable for the session and no payment will be requested for it.

1.2 Session details, including duration, location and what is included, are as confirmed with the Client in writing at the time of booking.

1.3 Complimentary sessions are offered at the discretion of the Studio. A session is personal to the named Client and may not be transferred, exchanged, or redeemed for cash or any alternative.

No Guaranteed Outcome

2.1 Because no fee is payable, we do not guarantee any particular outcome from a session, including the number, quality or style of images produced, or that any usable images will be produced at all.

2.2 We are under no obligation to use any images from a session for our own portfolio, marketing, website or social media.

2.3 Subject to clause 7.4, we accept no liability arising from the matters set out in this clause 2.

Cancelling, Rescheduling and Non-Attendance

3.1 If the Client is unable to attend, or will be late, they must notify us as soon as possible using the contact details provided at the time of booking. We cannot guarantee that an alternative session will be offered. Rescheduling is at the discretion of the Studio and subject to availability.

3.2 A Client who fails to attend without notice forfeits their complimentary session. We are under no obligation to offer a further complimentary session, and any future session will be charged at our standard rates.

3.3 We may reschedule or cancel a session at any time and for any reason. Where we do so, we will offer an alternative slot where we are able to, but cannot guarantee that one will be available.

3.4 Late arrival will reduce the available session time. Any additional time is at the Studio's discretion.

3.5 Series One Studios is not liable for any transport costs, parking costs, other charges or loss of funds arising from a session or from any change to a session.

Image Selection, Editing and Delivery

4.1 Following the session, the Client will be provided with a link to an online gallery. We do not guarantee a timeframe for delivery of the gallery or of any final edited images.

4.2 The number of final retouched, high-resolution images included at no charge is as confirmed with the Client at the time of booking. Additional retouched images may be purchased directly through the online gallery at the rates shown there.

4.3 Standard retouching is light and natural, focused on minor blemish and distraction removal. It does not include changes to backgrounds, hair, make-up, body shape, or other substantial alterations. The Client may request specific retouches when selecting their final images. We will consider all reasonable requests in good faith, but we do not guarantee any particular retouch, and requests for substantial alterations will not be actioned.

4.4 Requests for amendments to selected final images are at the discretion of the Studio and may incur an additional charge where they fall outside standard retouching.

4.5 Where the Client purchases additional retouched images, those images are non-refundable once they have been delivered.

4.6 Series One Studios does not guarantee any specific final image, including specific backgrounds, location, props or set up, but will work with the Client to meet their requests where possible. Each session will begin with an outline of what the Client wants to achieve. The Client will be able to view images as the session progresses and it is the Client's responsibility to communicate any dissatisfaction during the session.

4.7 All images produced during a session, including original RAW files and images not selected by the Client, remain the property of Series One Studios and are retained by us for our portfolio, archive and business purposes. We will hold the original RAW files from a session for a minimum of 2 years from the date of the session, during which the Client may purchase further images. After that period we cannot guarantee that the files will still be available. The Client may ask us to delete their personal data, including images, at any time, and we will deal with any such request in accordance with our Privacy Policy.

4.8 Reshoots are at the discretion of the Studio and may be charged at our standard rates.

Usage Rights, Copyright and Social Media

5.1 Copyright in all content produced during the session remains the property of Series One Studios at all times. Series One Studios asserts the moral right to be identified as the author of its work and the right to a credit in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988.

5.2 In consideration of the session being provided free of charge, the Client grants Series One Studios the right to use images and footage from the session for our own portfolio, marketing, website, social media and paid advertising. This permission is a condition of attending a complimentary session and is not subject to opt-out. A Client who does not wish to grant this permission should not book a complimentary session; paid sessions are available on our standard terms.

5.3 The Client is granted a licence to use the final, delivered images for personal promotional purposes, including casting profiles, agency submissions, and social media. The Client must not alter, edit, filter, or crop the images in a misleading way, and must not use or publish unedited raw shots. This restriction applies equally to any third party to whom the Client provides the images (including but not limited to publications, theatres, production companies, agencies, or personal contacts), and the Client remains responsible for any such third party's use of the images. Usage does not include paid advertising, large-scale campaign use, out-of-home advertising, merchandise, resale, sublicensing, or third-party brand use. The Client may not use images, video, reels, or deliverables for paid advertising, commercial endorsements, brand campaigns, merchandise, NFTs, resale, image-library use, AI training, biometric identification, deepfake creation, synthetic media generation, or machine-learning datasets without Series One Studios' prior written consent.

5.4 Any reproduction by a newspaper, magazine, publication, production company, brand, advertiser, or other third party outside the Client's permitted self-promotional use must be agreed by Series One Studios in advance and may be subject to a separate licence fee.

5.5 Where the Client uses the images in any editorial, press, or published context for which the Client has not been paid (for example an interview, feature, or article), the Client must credit the work as either "Series One Studios" or "Tom Milligan". This credit requirement does not affect Series One Studios' ownership of copyright, which remains with the Studio in all cases.

5.6 On social media (including but not limited to Facebook, Instagram, TikTok, X, LinkedIn or any other online space), a credit to Series One Studios is expected, and the Client is asked to tag the Studio where the platform allows.

Studio Conduct

6.1 Clients should arrive on time, having reviewed any pre-session guidance provided (for example wardrobe, grooming, preparation), and should contact us on arrival using the details provided at the time of booking.

6.2 We reserve the right to end a session early, and to withhold delivery of images from that session, where the Client behaves in an abusive, threatening, unsafe, or inappropriate manner towards staff or others, fails to follow reasonable studio instructions, or attends under the influence of alcohol or drugs.

Liability

7.1 We will take all reasonable care during sessions but are not liable for any indirect or consequential loss arising from the session or the use of the images (for example loss of casting opportunities).

7.2 If equipment failure or data loss prevents delivery of some or all images, we will offer a replacement session at the earliest mutually convenient date at no additional cost. If a replacement session cannot be arranged within a reasonable period, or if the Client prefers, any fees paid will be refunded in full. Nothing in these terms limits liability that cannot be limited by law.

7.3 The Client is responsible for their own belongings during the session and immediately surrounding events. Series One Studios is not liable for loss of or damage to the Client's property except where caused by our negligence.

7.4 Nothing in these Terms limits liability for death or personal injury caused by our negligence, or for fraud.

7.5 Subject to clause 7.4, Series One Studios shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive losses, including lost income, lost opportunities, travel costs, accommodation costs, reputational loss, casting outcomes, employment outcomes, agency fees, business interruption, or loss of chance.

Data Protection

8.1 We process personal data (including images) in accordance with UK GDPR and the Data Protection Act 2018. Details of how we handle data are set out in our Privacy Policy.

Age Requirement

9.1 Our services are available to clients aged 18 and over only. Sessions for clients under the age of 18 are by separate arrangement and subject to separate terms and conditions.

9.2 By booking a session and agreeing to these Terms, the Client confirms that they are 18 years of age or older. We reserve the right to refuse or cancel a booking if we have reason to believe this is not the case.

Statutory Rights

10.1 Nothing in these Terms affects the Client's statutory rights as a consumer under the Consumer Rights Act 2015 or other applicable UK consumer protection legislation.

General

11.1 We may update these Terms from time to time. The Terms that apply to a session are those in force at the time the session is booked.

11.2 If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

11.3 These Terms constitute the entire agreement between the Client and Series One Studios in relation to a complimentary session.

11.4 We will not be liable for any failure or delay in performing our obligations where caused by events outside our reasonable control.

11.5 A person who is not a party to these Terms has no right to enforce any of its provisions.

Governing Law

12.1 These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.